← Back to Home

Privacy Policy

Last updated: January 1, 2025

Introduction

TaxScope AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

Please read this privacy policy carefully. By using our Service, you consent to the practices described in this policy.

Information We Collect

Information You Provide to Us

We may collect information you provide directly to us, including:

  • Account Information: When you create an account, we collect your name, email address, and password.
  • Payment Information: When you subscribe to our service, we collect payment details through our secure payment processor. We do not store complete credit card numbers on our servers.
  • Tax-Related Queries: We collect the questions and information you provide when using our AI tax advisory service to generate responses.
  • Communications: If you contact us, we may collect your name, email address, and the content of your message.

Information Collected Automatically

When you access our Service, we automatically collect certain information, including:

  • Log Data: IP address, browser type, operating system, referring URLs, pages viewed, and access times.
  • Device Information: Device type, unique device identifiers, and mobile network information.
  • Usage Data: How you interact with our Service, including features used and time spent.

Cookies and Similar Technologies

We use cookies and similar tracking technologies to collect and track information and improve our Service. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent.

Types of cookies we use:

  • Essential Cookies: Necessary for the Service to function properly.
  • Analytics Cookies: Help us understand how visitors interact with our Service.
  • Preference Cookies: Remember your settings and preferences.

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Service
  • Process transactions and send related information
  • Send you technical notices, updates, and support messages
  • Respond to your comments, questions, and requests
  • Monitor and analyze trends, usage, and activities
  • Detect, investigate, and prevent fraudulent transactions and abuse
  • Personalize and improve your experience
  • Comply with legal obligations

Sharing of Information

We may share your information in the following circumstances:

  • Service Providers: With third-party vendors who perform services on our behalf, such as payment processing, data analysis, and customer service.
  • Legal Requirements: If required by law or in response to valid legal process.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets.
  • With Your Consent: When you have given us permission to share your information.

We do not sell your personal information to third parties.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and audits
  • Access controls and authentication requirements
  • Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request access to your personal information.
  • Correction: Request correction of inaccurate information.
  • Deletion: Request deletion of your personal information.
  • Data Portability: Request a copy of your data in a portable format.
  • Opt-Out: Opt out of marketing communications at any time.

To exercise these rights, please contact us at [email protected].

California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your information, and the right to opt out of the sale of your information. We do not sell personal information.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

Children's Privacy

Our Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete such information.

Third-Party Links

Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

TaxScope AI
Email: [email protected]